The Wellers' blog | Wellers Accountants

Starting a business? Here's what nobody tells you about the journey

Written by Simon Smith | 04/8/2026

Simon Smith FCCA highlights the emotional journey entrepreneurs go through, the highs and the lows of running a start-up.

Are you thinking about starting your own business? 

Perhaps you've already taken the leap and are now wondering whether what you're experiencing is normal?

Starting a business is one of the most exciting and demanding decisions you'll ever make. Alongside the excitement comes uncertainty, constant decision-making and the pressure of wearing multiple hats, often at the same time. All this whilst trying to build something that can succeed. 

The good news is you're unlikely to be the first person to feel this way. 

We've worked with thousands of entrepreneur's over the years. Whilst every business is different, we've found that many follow a surprisingly similar journey. Sure, the challenges can change, the decisions can evolve, and as your business grows, the way you manage it including the finances, needs to grow too. 

In this guide we'll walk you through the early stages of that journey, and explain what many founders experience along the way. We'll also highlight the financial foundations that can help you make better decision with greater confidence. 

By the end you'll have a clearer understanding of:

  • What to expect in the early stages of building a business 
  • The challenges most entrepreneurs face and;
  • The financial habits that can support sustainable growth from the very beginning 
Here are some quick links to the various sections covered in this blog post:
Running a business feels more emotional than people expect Stage 2: The first brick wall
Every business evolves How the brick wall feels
Stage 1: Start-up What your start-up needs at the brick wall
What you're probably experiencing How your financial approach needs to change at the brick wall
What your business really needs What to ask yourself
How your financial approach needs to change Successful businesses don't just grow. They mature
A reality check What comes next

Running a business feels more emotional than people expect

People often talk about the practical elements you need to run a business. What's discussed far less however, is what starting and running a business feels like. 

One day you feel excited because you've landed your first customer. The next you'll be doubting things potentially and wondering if you've made the right decisions. 

You'll often find yourself making quick decisions because opportunities appear unexpectedly. As the stakes rise over time you may find yourself delaying decisions because you find yourself in a situation with more to lose. 

That may already sound familiar, if so then don't worry, you're not doing anything wrong. In our time advising clients, it's how many entrepreneurs experience the early days and stages of building up a business. 

The important thing we'd suggest isn't to eliminate uncertainty. It's to recognise when you feel it and make decisions with as much relevant data and therefore clarity as possible.

Every business evolves

The business stages diagram below, courtesy of Shirlaws, illustrates the first part of the business journey that many entrepreneurs often experience. 

In this blog post we're focusing on 2 important phases:

  • Start-up - where you're turning an idea into a functioning business
  • The first brick wall - where you make your first significant investment into the business to help it grow

Beyond that the journey belongs to the next phase, but understanding these first 2 stages can help you build strong foundations today for a more potentially prosperous future tomorrow.

Stage 1: Start-up

Start-up literally refers to where every business begins. At this phase as an entrepreneur you're likely wearing all the hats in the business, namely:

  • Salesperson
  • Marketer
  • Customer service
  • Finance manager
  • Administration

Often you may find yourself performing all these roles all at once. Most founders will spend a lot of their time trying to generate income. After all without customers there's no business. Often that then means many financial processes take a secondary seat

Sure, you may still be using spreadsheets and you may be checking your bank balance but that's not the same as reviewing your financial reports

You may also be wondering as to what are the kinds of questions you should be asking yourself about the business. 

Again, that's completely normal. 

What you're probably experiencing

You're likely to feel a range of emotions in the early days including;

  • Excitement about the future
  • Anxiety about survival and whether the business will succeed
  • Urgency about decision making
  • Pressure to generate cash flow
  • Overwhelm due to long days with little time to step back
These are common characteristics of the early start-up stage. 

What your business really needs

Understandably your focus at this point won't be about building a large organisation. You're trying to create a business that works. 

This means thinking carefully about:

  • Why you're staring this business and what will success look like
  • Choosing the right legal structure
  • Creating a realistic business and marketing plan
  • Ascertaining how much funding you'll likely need
  • Registering for tax correctly
  • Winning your first customer

Rarely, if ever, is anything perfect in life and that applies to these decisions. But they do deserve time and thought because they'll influence many of the decisions you make later on. 

How your financial approach needs to change

We find a huge misconception about staring a business is that robust financial systems can wait! Sure, you're unlikely to need a complex structure of reporting from day one. But you do need to build good habits and these include:

  • Clear separation of personal and business finances
  • Maintaining accurate records
  • Knowing where your cash is going
  • Setting money aside regularly for tax
  • Choosing accounting software that can grow with you
  • Knowing whether you're making money, not just generating sales
Remember that good financial habits are much easier to build from the start than to have to fix things later!

A reality check

Do any of these statements sound familiar?

 ✔ You're making almost every decision yourself  ✔ You're focused on winning customers before anything else
 ✔ You check your bank balance more often than your profits  ✔ You're concerned you might be missing something important

If they do resonate then you're likely exactly where many successful business owners once were. The objective isn't to have absolutely everything figured out. It's instead about building solid foundations that will support the next stage of your business journey

Stage 2: The first brick wall

If you refer back to the stages diagram, along the way something changes:

  • The business starts to work
  • Customers become more consistent
  • Income becomes more predictable
  • You begin to think about your next step

Maybe you're then looking to employ someone, move into a new premises, buy equipment, or invest in better systems. Perhaps you'll look to pay yourself properly. At this exact phase you're likely to hit what we refer to as the first brick wall

It's not a crisis, it's actually a decision point. 

You now have a decision to make about whether to invest in the future of your business

How the brick wall feels

At the brick wall confidence starts to replace uncertainty but this new found confidence also brings questions. 

✔ Can I afford to make this investment? ✔ Will this lead to more customers, will they actually come? 
✔ Should I borrow this money? ✔ Have I now outgrown the way I was running the business? 

Many founders have described this stage as feeling both exciting and unsettling at the same time. 

What your start-up needs at the brick wall

It's at this phase where planning becomes more important than simply doing more work and grinding even harder. 

So, you may need to thing strategically about:

  • How and where to employ your first member of staff
  • The funding you need to achieve growth
  • Making use of cash flow forecasting
  • Investing in equipment and technology for efficiency and effectiveness
  • Reviewing your business plan for
  • Strengthening your pipeline of opportunities through sales and marketing 

How your financial approach needs to change at the brick wall

It's at this point that we find that your financial systems will likely need reviewing and maturing. Simple bookkeeping is unlikely to be enough on its own. The way you've managed your finances so far is likely to have worked to get you to this point. 

The next stage is likely to require something different. You'll now probably benefit from, and need to consider:

What to ask yourself

As you stand on the cusp of your first major investment decision, consider the following questions:

Do I understand how much cash my business generates? What systems can save me time and money over the next 2+ years, not just this month?
Can I afford to make an investment without placing unnecessary pressure on cash flow?  Where are the gaps in the business, what do we need to outsource?
Am I making decisions based on information or instinct?  Who is helping to challenge my thinking and assumptions?

For some entrepreneurs the biggest investment isn't in equipment or premises. It's in improving the decisions they make. 

Successful businesses don't just grow. They mature.

Though it might look like it from the outside, it's probably a myth that successful businesses keep getting bigger. In reality, successful businesses evolve and the founder evolves with them. Decision making changes too. 

Here's the important part, the financial information needed to make those decisions progresses as well. 

What comes next

Wherever you are on your journey, understanding what's likely to come next can help you make better decisions today for tomorrow. 

That's why it's so important to plan and implement things around the following areas:

  • Chose the right legal, business structure for you and your business
  • Understand how much money you need to start and run a business
  • Plan for, and comprehend, the taxes you'll need to pay as a new business
  • Prepare for when you'll need an accountant and accounting support
  • Learn about the expenses you can claim through your start-up

This post was created on 03/08/2026.
Please be aware that information provided by this blog is subject to regular legal and regulatory change. We recommend that you do not take any information held within our website or guides (eBooks) as a definitive guide to the law on the relevant matter being discussed. We suggest your course of action should be to seek legal or professional advice where necessary rather than relying on the content supplied by the author(s) of this blog.